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GUIDE — BEFORE YOU ENQUIRE
A useful enquiry doesn’t need measurements or a finished plan. It needs a clear picture of where the bathroom is, what condition it’s in and what you’d like to change. A few minutes of notes before you get in touch makes the first conversation more practical for you and for us.
By Ivan Bodnar, Independent Home Renovation Specialist, Melbourne
THIS CHECKLIST COVERS
Reference photo: tiling tools and materials laid out in a work area.
01
CHECKLIST — SIX THINGS TO NOTE
01 Where the property is. Your suburb or postcode. We work across Caulfield and surrounding Melbourne suburbs, so location is the first thing to confirm. See Service Areas.
02 The kind of work you have in mind. Is this an update of an existing bathroom, a more extensive renovation, or wall and floor tiling? If you’re unsure, that’s fine. Update or full renovation? can help you think it through.
03 The current condition. Describe it in plain words: cracked tiles, grout falling apart, drummy or loose tiles, marks on the ceiling, a floor that feels uneven. Signs of deterioration tell us where to look first.
04 What isn’t working for you. Sometimes the room is sound but no longer suits how you use it: storage, a shower that’s awkward to clean, a layout that never worked. Note what bothers you day to day.
05 Any history you know about. Previous leaks, earlier patch repairs or a past partial renovation are all worth mentioning. Existing conditions and concealed issues can still affect the scope once work begins, but known history narrows the unknowns.
06 Whether services may move. Relocating a toilet, shower or lighting involves plumbing or electrical work. That work is done by appropriately licensed specialists, whom Ivan may coordinate. Read more on Licensed Specialist Coordination.
02
ENQUIRY — A CONVERSATION, NOT A BOOKING
Nothing is sold or booked through this website. Requesting a quote opens a conversation with Ivan directly, the same person who assesses the bathroom and carries out the renovation work. You won’t be passed between a sales team and a site crew.
From there, the usual next step is an on-site assessment, where the existing walls, floor and surfaces can be looked at properly. Ivan will explain what can be assessed at that stage, what remains uncertain until the old surfaces come off, and why.
Please note that we don’t offer a 24-hour emergency repair service or immediate attendance. If water is actively leaking, contact a licensed plumber first; the renovation conversation can follow.
03
QUESTIONS WORTH WRITING DOWN
“How much will my bathroom renovation cost?” The honest answer depends on the room you have and the scope you choose. Bathroom Renovation Costs explains the factors behind a figure.
“Can new tiles go over what’s there?” Suitability depends on the existing substrate and the proposed system. Preparation Before Tile covers why.
“What happens if something is found behind the wall?” Concealed issues can change the scope after work begins. Asking how that would be discussed with you is a sensible question for any renovation. More answers are on the FAQ page.
04 — REQUEST A QUOTE
Use the enquiry form on the Request a Quote page, or email [email protected].
