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PRIVACY — WHAT HAPPENS TO YOUR ENQUIRY

Privacy information

When you ask about a bathroom renovation, you share your contact details and a description of your home. This page explains plainly who receives that information, what it is used for and where it is kept. It also explains how to ask about it.

— IN SHORT

Your enquiry goes to Ivan, who reads it himself. Your details are used to reply about your bathroom, are not sold, and you can ask to see, correct or delete them at any time. The sections below explain each point.

P01

OPERATOR

Who runs this website

Bathroom Renovation Caulfield is the website of Ivan Bodnar, an independent renovation specialist who works as a sole trader in Melbourne, Victoria. On this page, “we”, “our” and “us” mean Ivan. Send any privacy question to him directly.

P02

COLLECTION

What you send us

You can’t buy, book or pay for anything on this website. It collects personal information mainly through the Request a Quote form. The form asks for your name, email and a message, which are required. You can also add a phone number, the property’s location, a subject, a budget and a timeframe, but these are optional. If you email us, we receive whatever you put in that email. Please only include what we need to understand the job.

P03 — USE

How your details are used

We use your details to read and reply to your enquiry and to talk with you about the bathroom. If it makes sense, we may arrange an on-site assessment and prepare a quote. Your location tells us whether the property is in Caulfield or another part of Melbourne we cover.

Plumbing, electrical and other regulated work is carried out by appropriately licensed specialists. If your renovation includes that kind of work and you go ahead, the relevant project details may need to be shared with those specialists. We will talk to you about this first. You can read more on licensed specialist coordination.

P04 — WHAT WE DON’T DO

Enquiries are not added automatically to marketing lists.

Your details are not sold.

No payment details are collected on this website.

Enquiries are not sent automatically to outside marketing or payment services.

P05

Where your enquiry is kept

Enquiries sent through the form are stored privately within this website’s own WordPress installation. When your form is submitted successfully, a confirmation appears on screen. Emails you send to us are kept in our email account. We use both only to deal with your enquiry and any renovation work that follows from it.

P06

Your choices

—  Ask what details we hold from your enquiry.

—  Ask us to correct anything that is wrong or out of date, such as a new phone number or a different property address.

—  Ask us to delete enquiry details you no longer want us to keep.

—  Choose to contact us by email instead of using the form.

PRIVACY CONTACT

A question about your details?

Email Ivan at [email protected] or use the enquiry form and say your message is about privacy. For the general conditions of using this site, see the Website Terms of Use.